Our Message On Hold Equipment

Message On Hold System For Professionally Installed Phone Systems

InTouch’s message on hold programs operate by using a digital USB player. That’s right. We e-mail your program to you! This means no waiting on the mailman. It also means a faster turnaround, so you can start playing specials and promotional messages even faster! Our state-of-the-art players are user-friendly and come with a 5-year manufacturer warranty.

This state-of-the art on hold device loads from a USB drive and operates without any moving parts. Callers will experience crystal clear audio as this player offers completely digital audio playback. The user has total control over volume levels and which programs are being played. Clients rave about this players high quality sound, its durability, and the flexibility of allowing programs to be downloaded instantly via email. We develop telephone on hold messages that will keep callers engaged while they wait to speak with a live person.

Each program lasts roughly 14 minutes and plays on a continuous loop. A longer program allows the caller to always hear something new when placed on hold. A shorter program would increase the chance that they hear the same things, never allowing them to learn something different when placed on hold. Also, it’s important to note that if someone is placed on hold and hears the same “loop” over and over they begin to feel like they’ve been on hold so long they’ve heard the entire on hold program.  A longer program takes more time to write and record and engineer, but it keeps callers entertained and informed and compels them to stay on the line. ..just another reason InTouch Practice Communications is the exclusively endorsed message on hold vendor by ADA Business Resources.

Don’t have a professionally-installed phone system? No problem. Just give us the name and model of your store-bought phones, and we can quote you for an adapter that will plug directly into the player! Voilà!

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Preview your program by pushing this button.

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Insert flashdrive into player. Your program will instantly start playing.

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Indicator light will turn on when flashdrive is properly inserted.

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Adjust the volume by calling in from an outside line. Once volume level is properly set you should not have to readjust. Do not use the speaker button as a test of volume.

Would you like to speak to one of our dental specialists about your telephone on-hold message system? Just click this button to be connected immediately!

ADA Member Exclusive Discount

ADA members receive a $300 discount. Take advantage and you can receive unlimited message changes and unlimited short subject program creation for one low fee, offered exclusively to ADA members.

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The machine is rock solid, it doesn’t have any issues, and it’s never been out since I’ve actually hooked it up!

Dr. Arriola
Dr. Arriola

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