Message On Hold System For Professionally Installed Phone Systems
InTouch’s message on hold programs operate by using a digital USB player. That’s right. We e-mail your program to you! This means no waiting on the mailman. It also means a faster turnaround, so you can start playing specials and promotional messages even faster! Our state-of-the-art players are user-friendly and come with a 5-year manufacturer warranty.
This state-of-the art on hold device loads from a USB drive and operates without any moving parts. Callers will experience crystal clear audio as this player offers completely digital audio playback. The user has total control over volume levels and which programs are being played. Clients rave about this players high quality sound, its durability, and the flexibility of allowing programs to be downloaded instantly via email. We develop telephone on hold messages that will keep callers engaged while they wait to speak with a live person.
Each program lasts roughly 14 minutes and plays on a continuous loop. A longer program allows the caller to always hear something new when placed on hold. A shorter program would increase the chance that they hear the same things, never allowing them to learn something different when placed on hold. Also, it’s important to note that if someone is placed on hold and hears the same “loop” over and over they begin to feel like they’ve been on hold so long they’ve heard the entire on hold program. A longer program takes more time to write and record and engineer, but it keeps callers entertained and informed and compels them to stay on the line. ..just another reason InTouch Practice Communications is the exclusively endorsed message on hold vendor by ADA Member Advantage.
Don’t have a professionally-installed phone system? No problem. Just give us the name and model of your store-bought phones, and we can quote you for an adapter that will plug directly into the player! Voilà!